Payment Policy
Effective Date: January 1, 2026
Thank you for shopping with Sanderson Apparel Ltd. This Payment Policy explains the payment methods we accept, how payments are processed, and your responsibilities when making purchases on our website.
1. Accepted Payment Methods
We currently accept secure online payments through major payment providers, including:
- Visa
- Mastercard
- American Express
- Discover (where available)
- Apple Pay (where available)
- Google Pay (where available)
- Other payment methods displayed during checkout
Available payment options may vary depending on your location.
2. Payment Processing
All payments are securely processed through trusted third-party payment service providers.
We do not store or have direct access to your complete payment card details. Payment information is encrypted and processed using industry-standard security measures.
3. Currency
Unless otherwise stated, all prices displayed on our website are shown in USD (United States Dollar).
Applicable taxes and shipping charges will be calculated and displayed during checkout before payment is completed.
4. Order Confirmation
Once your payment has been successfully authorized, you will receive an order confirmation email.
If payment authorization fails, your order will not be processed until successful payment is received.
5. Payment Verification
To protect our customers and prevent fraudulent transactions, we may perform payment verification checks before processing an order.
In some cases, additional identity verification or confirmation may be requested.
6. Pricing Errors
While we strive to ensure pricing accuracy, errors may occasionally occur.
If an item is listed at an incorrect price due to a typographical, technical, or system error, we reserve the right to cancel or refuse the order and issue a full refund if payment has already been received.
7. Failed or Declined Payments
Payments may be declined for various reasons, including but not limited to:
- Insufficient funds
- Incorrect billing information
- Card issuer restrictions
- Suspected fraudulent activity
- Payment provider security checks
If your payment is declined, please contact your card issuer or try another payment method.
8. Fraud Prevention
Sanderson Apparel Ltd reserves the right to refuse, suspend, or cancel any order that appears to involve unauthorized, illegal, or fraudulent activity.
Orders identified as high-risk may require additional verification before shipment.
9. Refunds
Approved refunds will be issued to the original payment method used for the purchase.
Refund processing times depend on your payment provider or financial institution and may take several business days to appear in your account.
For detailed information, please refer to our Refund Policy.
10. Chargebacks
If you believe there is an issue with your order, we encourage you to contact our customer support team before initiating a chargeback with your financial institution.
We are committed to resolving customer concerns promptly and fairly.
Unauthorized or fraudulent chargebacks may be investigated and disputed where appropriate.
11. Contact Information
If you have any questions regarding payments, please contact us:
Sanderson Apparel Ltd
Address:
3 Manor House Close
Hoyland
Barnsley
England S74 9QY
Email:
payment@sandersonapparel.net
Telephone:
+44 7883401436
Website:
https://sandersonapparel.net